Careers

Year round, full and part time employment opportunities are available for service oriented people with a can do, flexible attitude, who can anticipate guests needs and constantly exceed expectations. Experience in a high service level hospitality environment is an advantage, but not essential as training will be provided.

Our current vacancies:

Job Purpose

To assist the Housekeeping Manager to manage all aspects of Penrhiw Priory.

What We Expect from You

As Penrhiw Priory Housekeeping Supervisor, it will be your responsibility to manage the day to day offer at the venue, managing a small team of housekeepers with the support of the group’s Housekeeping Manager.

Clean and maintain guest rooms, public areas and back of house areas to the company standards.

2. Ensure all areas are cleaned with the correct cleaning product in a safe working environment.

3. Provide a smooth delivery of service and guest satisfaction at all times to anticipate guests’ needs and be aware of all written and spoken requests and carry them out in a courteous and helpful manner.

4. Work at an efficient pace to ensure guest rooms are completed prior to their arrival.

5. Liaise with the Head Housekeeper and Laundry Assistants regarding what linen is required and advise of any shortfalls or stained items.

6. Complete the room checklist to ensure each room is fully stocked.

7. Make the beds according to the company standards.

8. Report any guest lost property to the Head Housekeeper.

9. Report any faults or maintenance issues promptly to the Maintenance department.

10. Respect a guest’s personal property and try not to move any items, especially those that look expensive or fragile.

11. Respect a guest’s privacy by always knocking and allowing time for a guest to answer before entering a room.

12. Wear the correct uniform in line with company standards and understand the importance of good personal hygiene.

13. Be present during event operations including Weddings, Events, Christmas, New Year, Easter, School and Bank Holidays as required.

14. Develop and maintain positive one team relationships with all colleagues throughout the Group.

15. Undertake any other reasonable duties requested by colleagues and your line manager.

Administration tasks include helping to complete the weekly rota to ensure the housekeeping department is staffed to maximize efficiency, conducting daily meetings with the housekeeping team, creating daily checklists for the housekeeping team and routinely checking their completion, to be fully conversant and able to operate the Property Management System, ordering and receiving of housekeeping goods.

Job Types: Full-time, Permanent, Temp to perm

Salary: From £11.17 per hour

Benefits:

 

  • Employee discount
  • Flexitime
  • Referral programme

 

Schedule:

 

  • Day shift
  • Flexitime

 

Supplemental pay types:

 

  • Tips

 

Ability to commute/relocate:

 

  • St Davids reliably commute or plan to relocate before starting work (required)

or Call +44 (0)1437 725 555 | recruitment@retreatsgroup.com

twr y felin hotel, st david's, pembrokeshire photographer keith morris
Why work with us?
  • Free Parking

  • Uniforms provided

  • Workplace pension

  • Share of the gratuities

  • Leader in high pay rates in Pembrokeshire paying above the living wage

  • Employee Recognition and Reward Scheme

  • £50 low season room rate for employees

  • £95 low season Friends and Family room rate*

  • Individual training and development opportunities

  • 25% employee discount off food at Blas Restaurant, Twr y Felin Hotel

  • Historical yet contemporary work environment in the St Davids Peninsula

  • Employee referral programme with bonuses for introducing new employees

  • Rapid career progression opportunities available throughout the organisation

  • Temporary employee accommodation for new colleagues from outside Pembrokeshire

  • Full and part time flexible contracts with hours to suit, where applicable, to work around studies and family life

  • Shifts can include weekdays and/or weekends, so whether you’re studying, have hobbies or commitments, our rotas are available in advance for you to enjoy your days off.

Career Progression

At Twr y Felin Hotel, Roch Castle and Penrhiw Priory we aim to inspire, encourage and develop. We will share our passion for hospitality and tourism, setting you on the path towards success within this industry. We choose to empower you within your job role in order that you thrive and grow. We encourage cross-departmental working in order for each team member to gain knowledge and an understanding of the business as a whole, which in turn offers career advancement within the company, either into senior roles or into other departments.

Training Opportunities

We believe our team is our greatest asset. We want to attract and retain exceptional people, and do so by offering a motivational and stimulating work environment. We invest in training in order to develop your skills and to help you work towards career goals. Training within the group is ongoing, with a variety of opportunities available at regular points in your career.

Head Chef – Sammy Owen

or Call +44 (0)1437 725 555 | recruitment@retreatsgroup.com

Since February 2019, Head Chef Sam Owen has led the team at Blas to three AA Rosettes. He is passionate about creating exciting culinary experiences and has an enthusiasm for ingredients. He focuses on flavours and looks for opportunities to demonstrate his creative flair.

He also works closely with Pembrokeshire College, taking on chefs for work experience and guest chefs at college dinner events, with the aim of inspiring the next generation.

sam owen, head chef, blas restaurant

Study while you Work

If you are considering furthering your education, whilst also working, do get in touch so that we can assist you with your application.

We are delighted to promote the new International Gastronomy Management (BA, DipHE, CertHE) Degree, on offer at University of Wales, Trinity St Davids which can be studied alongside your employment.

Why choose this course?

  • Half of the programme is delivered on placement in industry and the ‘taught’ modules are delivered online
  • Employability is at the heart of the programme
  • Strong working relationships with leaders in the restaurant industry
  • All staff who will be teaching on the programme have close links with industry and many are former employees or operators of restaurants themselves
  • Learners will also have the opportunity to receive bespoke careers guidance.
Retreats Group

Why not stay as well?

Choose any of our three luxury boutique venues, all located within the St Davids Peninsula.